Affiliate FAQs
General
Getting paid
Promotion & linking
Checking your stats
General
Q: How do I join?
A: Click here to sign
up now; it should only take a minute or two.
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Q: Does it cost anything to become an affiliate?
A: No. It costs absolutely nothing to become an affiliate and you can start earning
money as soon as your account is approved, normally within a few hours.
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Q: How do I log in?
A: Just type your user name and password into the input boxes in the top right of
any page of the affiliate site to log in. Also, you can check the 'Remember me'
box to remain logged in indefinitely (until you decide to log out).
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Q: What do I do if I have lost my login details?
A: Firstly, you might want to try searching your emails for the original confirmation
email sent when you signed up as this will have a record of your details. If you
still can't locate the details please email our customer support team on
support@watchme.com stating your name and email address. We will then email
your details to the registered email address. If you can no longer access your registered
email address please let us know and we will advise you of the best way to confirm
your identity so we can update your login information.
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Q: I recently signed up but cannot access my account?
A: All new accounts are reviewed by a member of our team before going live and you
won't be able to log in until your account has been approved.W e aim to approve
all new accounts within 24 hours and will send you a confirmation email as soon
as your account has been activated.
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Q: How do I change my acount
information?
A: You just need to log in to the affiliate program, click on the 'My Account' link
in the top right corner and make changes as required. Once your changes are complete
just click the 'Submit' button at the bottom of the page. Please note, changes to
account information go through a review process and will not post to your account
for approximately 24 hours.
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Getting paid
Q: How much will I earn?
A: You will receive 30% of all your customers' spending for the life of their memberships
including all repeat paymnets (net of card processing fees, sales tax where applicable,
refunds and charge-backs). We have very high levels of repeat business and you'll
get paid every time one of your customers makes a purchase, whether it's when they
sign up or months or even years later.
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Q: How much do I have to earn before I get paid ?
A: The minimum payment amount for ePassporte, cheques or wire transfers to UK bank
accounts is £50 (approx $100). The minumum wire transfer for non-UK bank accounts
is £250.
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Q: How do I get paid?
A: You can choose to be paid by cheque, ePassporte or wire transfer.
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Q: When do I get paid?
A: We make payments every 2 weeks, 2 weeks in arrears. So, for example, payments
for the period 1st - 15th of the month, will be made on the 1st of the following
month.
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Q: Are there any bank fees?
A: No, we pay all bank fees.
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Q: Do I get paid for
introducing other webmasters?
A: Currently no, but we will be introducing a 10% webmaster referral commission
very soon.
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Q: I updated my payment information
but the changes do not seem to have taken effect
A: Please note, changes to account information go through a review process and will
not post to your account for 24 hours.
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Promotion & linking
Q: How do I link to Watchme.com ?
A: Just log into your account and click on the 'Links' tab. You will be presented
with a simple wizard that will enable you to create personalized link codes.
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Q: What are link codes?
A: Link codes are unique web addresses that enable us to track the visitors coming
from your site.
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Q: Can I link to different pages
on the site?
A: Absolutely. You can link to the homepage, individual movies, user profiles, movie
categories or niched charts. The link generator wizard will enable you to choose
exactly where you want to link to, and what you want to link with. If, for example,
you are an existing movie contributor, you will be able to link directly to your
profile or movies and get paid for both your movie views and your referred customers'
purchases.
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Q: How do I post a banner on my site ?
A: First, log in to your affiliate account and click on the 'Links' tab. Use the
link generator wizard to choose where you want to link to on the site and then select
a banner. Underneath each banner you will see the unique link code for that banner.
Just copy-and-paste this code directly onto your webpage. You do not need to save
the banners to your computer, we will serve the banners for you.
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Q: What type of promotional materials are available?
A: Currently you can use text links or banners. We will be adding Free Hosted Galleries,
RSS feeds and personalized promotional codes in the very near future.
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Q: Can I promote Watchme.com by
email?
A: No, sorry. We have a zero tolerance policy on spam and therefore do not allow
any email marketing.
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Checking your stats
Q: How do you track vistors from my site?
A: We use non-expiring cookies to track your users as they browse our site. When
they create an account we use the information from the cookie to permanently link
their membership to your affiliate account and thereafter every time they spend
money your account is automatically credited.
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Q: How do I know how much I am
earning?
A: You can log into your affiliate account at any time and check exactly how many
users you have sent to the site, how many have registered and how much you have
earned. You can also see which payments are from new users and which are repeat
payments from previously registered users. You will see a summary of the previous
week's activity on the welcome page when you log in. For additional reports just
click on the 'Stats' tab for further options.
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Q: Are the stats in real-time?
A: Yes.
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Q: How do I get in touch if I have
questions?
A: If you have any questions at all please email us on
support@watchme.com and we will do everything we can to help.
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